What Information We Hold and Why
When you open an account, we collect the details you provide during registration — your name, contact information, and the payment methods you connect, such as Touch 'n Go eWallet, Boost, GrabPay, or DuitNow. Transaction records associated with those payment channels are retained to process your
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deposits and withdrawals accurately and to resolve any account disputes. We also collect device and session data — the browser type, operating system, and IP address your connection comes from — to keep your account accessible only to you and to detect unusual activity. Cookies and
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similar tracking tools help us remember your session preferences so you are not prompted to re-enter details on every visit, particularly on mobile where returning-user speed matters. We do not sell, rent, or trade your personal data to advertising networks or unrelated third parties. Where we
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share data with payment processors or security verification partners, those parties are bound by confidentiality obligations and may only use your data for the specific service they provide to us. Your data is stored on servers with encryption in transit and at rest. If you are
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in Shah Alam or Johor Bahru or anywhere in Malaysia, the same data-handling standards apply to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.